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VPS
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West-Wire
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WestFibre
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WestWiFi
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Frequently Asked Questions
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West-Wire
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WestWiFi
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Are there any data limits?
No, our WestWiFi service is unlimited usage and we do not monitor what or how much you use....
Are these speeds guaranteed?
For residential plans, the speeds are not guaranteed. We will provide a best efforts service. For...
Can I use WiFi Calling?
Yes, WiFi Calling is available if your mobile phone and provider supports it.
How can I check if it is available in my area?
We have an availability checker on our website. Simply enter your postcode and check if we're...
What additional fees can I expect? (if there are any)
We will list all fees upon ordering including the money fee, installation fee and any equipment...
What are my speed options?
This depends on your location and what technology is available. Most providers give an upto speed...
What happens when there is a problem with my internet connection?
Typically, for wider network outages, we'll pick up on these using network monitoring and we'll...
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DNS
Ethernet
Fibre
ISO
Manage
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Nodes
NS1
NS2
Problems
rDNS
Security
Speeds
VPS
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